TERMS OF DELIVERY
To get the most out of our service, you will find information on our delivery conditions below. Always mindful of our quality of service, we have selected our couriers with the utmost care, in order to offer maximum flexibility and satisfaction.
1. PROCESSING YOUR ORDER
After the verification of your order, you will receive confirmation by email that your order is being prepared. Your order will then be prepared, checked and packaged. We take great pride and care in the packaging of your order and use "impact-resistant" cardboard boxes.
2. SHIPPING OF YOUR ORDER
Once your order is verified it will be shipped within 24-48 hours. The announced deadlines start from when the parcel is collected by the courier. A second email will be sent informing you of the shipment of your order accompanied by a link allowing you to track the delivery of your parcel.
3. RECEIPT OF YOUR ORDER
When you receive your order, please make sure that the goods are in perfect condition. If you have reservations, be specific and describe the condition of the parcel and the order. In case of breakage, even partial, refuse the entire parcel. This will simplify the handling of the dispute and speed up the reshipment of your order.
In order to best meet your expectations, MONWHISKY.FR offers several delivery methods:
Prices shown are inclusive of all taxes.